Responsible Gaming
Gambling should be fun and safe.
On Stonevegas, you control how you play using practical tools and limits.
Set boundaries, track activity, and protect your budget.
Our policy and support features help players in Canada reduce risk and play responsibly.
Basic Principles of Responsible Gaming
Gambling always carries the risk of financial loss. Plan for that risk before you play.
Use these principles to stay in control:
- Treat gambling as paid entertainment, not income.
- Set a budget and time limit before you start.
- Stake amounts you can afford to lose.
- Avoid betting when tired, upset, or under the influence.
- Do not chase losses.
- Keep other hobbies active to balance play.
Tools you can use on Stonevegas:
- Deposit, loss, and wager limits.
- Session reminders and reality checks.
- Time-outs from 24 hours to several weeks.
- Self-exclusion for longer breaks.
- Account history to review spending and play.
These useful tips and tools protect your well-being and make gambling safer.
How to Recognize Betting Addiction?
Problems can develop gradually. Early warning signs deserve attention.
Key indicators:
- Betting more money or more often than planned.
- Feeling unable to stop or cut back.
- Chasing losses to try to recover money.
- Hiding play or lying about time and spend.
- Anxiety, irritability, or mood swings linked to gambling.
- Neglecting work, study, or family duties.
- Borrowing, selling items, or using credit to gamble.
- Needing higher stakes to feel the same excitement.
- Gambling to escape stress, sadness, or worry.
- Risking relationships or finances due to betting.
Gambling addiction is a serious condition and needs professional support.
How to Deal with Betting Addiction?
Recovery starts by changing habits and using support. Stonevegas offers tools to help you take control.
Practical recommendations:
- Set strict deposit, loss, and session limits now.
- Activate a time-out to pause play and reset.
- Choose self-exclusion for a longer break from gambling.
- Remove saved payment methods for gambling transactions.
- Block gambling sites and apps using Gamban or BetBlocker.
- Ask a trusted person to help monitor spending.
- Speak to a counsellor or helpline for professional guidance.
- Schedule non-gambling activities during high-risk times.
- Turn off marketing emails and push notifications.
- Create a debt and budget plan to protect your finances.
Our support team can guide you to help resources and apply account controls on request.
Resources for Getting Help
Independent help is available across Canada, online and by phone. Use the services below for confidential advice and counselling.
- Responsible Gambling Council (national): https://www.responsiblegambling.org/
- ConnexOntario (Ontario): https://www.connexontario.ca/
- BC Responsible & Problem Gambling Program: https://www.bcresponsiblegambling.ca/
- Alberta Health Services, Addiction & Mental Health: https://www.albertahealthservices.ca/amh/amh.aspx
- Gambling: Help and Referral (Quebec): https://www.jeuaidereference.qc.ca/en/
- Manitoba Addictions Helpline: https://mbaddictions.ca/
- Saskatchewan Health Authority, Addictions: https://www.saskatchewan.ca/residents/health/mental-health-and-addictions/addictions
- GamTalk online support (Canada): https://www.gamtalk.org/
- Gamblers Anonymous: https://www.gamblersanonymous.org/ga
- 211 community services (Canada wide): https://211.ca/
If you or someone you know needs urgent help, contact local emergency services.
Customer Support
If you are worried about your gambling, you can reach Stonevegas support for confidential assistance. Our team can explain tools, apply limits, and discuss self-exclusion options.
Ways to reach support in Canada:
- Live Chat in the Help Centre, 24/7.
- Secure in-account message through Responsible Gaming settings.
- Web contact form on the Support or Contact Us page.
- Email the support team as listed on the Contact Us page.
- Request a review of limits or a self-exclusion by contacting support.
Support will provide information only and cannot offer financial advice.
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